Privacy Policy


  1. Olivara operates on behalf of companies registered outside Europe and the United States. Olivara ("we" and "us") is committed to protecting the information about you that we collect, store, and use when you provide it to us via our websites and mobile sites: olivara.uk (Websites). We manage your information in accordance with the UK Data Protection Principles and the Data Protection Act 1998, which set out how organizations must handle personal information – including its collection, storage, use, and disclosure. These principles also grant individuals the right to know what information an organization holds about them and the right to correct any inaccuracies. This document outlines how we manage the personal information we collect about you through our Websites.

  2. By visiting the Websites, purchasing a product, and/or submitting our contact form, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy and the Terms of Use of the Websites.

  3. We manage your data in compliance with the requirements of the General Data Protection Regulation (GDPR), the UK Data Protection Principles, and the Data Protection Act 1998.

Collection and Use of Personal Information

  1. Olivara does not collect personal identification information from individuals unless such information is voluntarily and explicitly provided by them.

4.1 When you visit our Websites, you may be asked to complete an online form to provide information about yourself. This may include:

4.2 Your name;
4.3 Your contact details such as phone number, physical address, and email address;
4.4 Information enabling us to process your payments, such as bank and credit card details.
4.5 We do not store any financial information.

What Do We Do With Your Personal Information?

  1. We collect, store, and use your personal data for several purposes. In general, we use the information to:

5.1 Assist in providing goods and services to you;
5.2 Contact you or respond to your inquiries;
5.3 Display, update, and maintain the Websites’ content;
5.4 Tailor your experience on the Websites and how we communicate with you; and
5.5 Send you information about product updates, promotions, or regular email communications such as newsletters.

  1. We may also use your information:

6.1 To advertise our services and Websites;
6.2 For internal administrative, marketing, and planning purposes;
6.3 To create anonymized statistical reports;
6.4 For any other purpose you have explicitly agreed to.

Who Does Olivara Share My Personal Information With?

  1. We do not share your contact details with third parties unless legally required (e.g., to protect our rights or comply with court orders or legal processes), or as otherwise stated in this policy.

  2. While we never disclose or share your data without consent, we use third-party providers who may process or store your data on our behalf, including:

8.1 Shopify (for hosting), Stripe and PayPal (for payment processing). Please refer to their respective privacy policies. For more information, contact: info@olivara.uk

  1. In the event of a merger, acquisition, or sale of Olivara assets, your personal data may be part of the transferred assets.

  2. We may share aggregated data (not identifying you personally) with consultants for market or user experience analysis.

  3. While most data is stored in the UK, some may be stored on servers in the US. We will take reasonable steps to ensure compliance with UK data protection laws.

Data Collection Methods & Social Media Features

  1. We aim to collect information directly from you. If you provide data on behalf of someone else (e.g., registering for them), it is your responsibility to ensure they consent to their data being used in accordance with this policy.

  2. Our Websites include social media features (e.g., the Facebook Like button), which may collect your IP address and set cookies. These are governed by the privacy policies of the companies providing those features.

  3. We may publish customer reviews on our Websites, social media, or marketing materials. Reviews may contain personal data. Written consent is obtained beforehand. To remove a review, contact info@olivara.uk

Website Tracking & Cookies

  1. We may use Google Analytics products (e.g., Remarketing, Demographics & Interests Reporting). These tools use cookies and anonymized identifiers. No personal data is linked. Opt out at: https://tools.google.com/dlpage/gaoptout/

  2. Like most websites, we and some of our third-party partners automatically collect data such as IP addresses, browser types, ISP info, referring/exit pages, OS, timestamps, and clickstream data.

  3. This data helps us analyze trends, administer the site, track user movement, and gather broad demographic insights.

  4. Technologies like cookies, beacons, tags, and scripts are used by Olivara and our partners (marketing, analytics, service providers). These help manage the site and provide insights both individually and in aggregate.

  5. We use cookies for user authentication and to tailor the Website to user preferences. You may control cookies via your browser. Disabling them may affect site functionality.

  6. We may use local storage (e.g., HTML5) to store content and preferences.

  7. Third-party providers (e.g., advertisers) may use LSOs like HTML5 for tracking and storing information.

  8. Third-party marketing cookies are used to show interest-based ads:

22.1 Facebook/Instagram: https://facebook.com/policies/cookies
Google/YouTube: https://policies.google.com/technologies/cookies

Security and Retention of Personal Information

  1. We take reasonable steps to protect your data from unauthorized access, use, or disclosure. However, no system is fully immune from breaches or interception.

  2. Sensitive parts of our Websites use Transport Layer Security (TLS) to encrypt data such as credit card information. Despite this, no transmission or storage method is 100% secure. You provide such data at your own risk. If you have questions about security, contact info@olivara.uk

  3. When linking to other websites, we recommend reviewing their terms, privacy, and security policies before submitting any personal data.

  4. Your personal data may be processed outside the EU by us or our providers. We ensure that all transfers meet UK standards for data protection.

Access to Personal Data

  1. It is your responsibility to notify us of any changes to your data. To access the information we hold about you, email info@olivara.uk. You may request corrections or deletions. Note: If we delete your contact info, we may not be able to continue your subscription or services.

  2. If you request that we restrict or cease use of your data, we will comply where possible. However, we may still use or disclose your data where permitted by law or necessary for legal compliance. We respond to access requests within 30 days.

  3. We retain your data as long as your subscription is active or as needed to provide services. We also retain data to comply with legal obligations and resolve disputes.

Contact

  1. If you have concerns about how we handle your data or wish to stop receiving marketing content or want your data removed from our Websites, please contact our Data Protection Officer at info@olivara.uk

  2. This document reflects our policies as of January 2020. We may update it occasionally. For significant changes, we will notify you via email or by prominent notice on the Website before the changes take effect.